Policies
Privacy policy
We collect only the information needed to process and deliver your order and to provide customer support.
What we collect
- Your name, email, phone and country
- Recipient name, phone and delivery address
- Order history and gift messages
- Payment status (card details are handled by our payment providers, never stored by us)
How we use it
To fulfil and deliver orders, send order updates, respond to enquiries and — only if you opt in — send marketing emails.
Your choices
You can update your details in your account, unsubscribe from marketing at any time, or contact us to request access to or deletion of your data.